Leadership

With over twenty-five years of Major Airline experience within the Training, Flight Technical, Maintenance and Airline Operations industry, have demonstrated ability to manage engineers, analyst and customer support specialist to solve complex business and technical problems with diverse teams within the corporate environment. Develops integrated departmental plans, policies and procedures and technical resolutions utilizing knowledge from OEM and airline perspective. Effectively communicate with all dimensions of business; from executive management to the analyst and engineering workforce, as well as suppliers and customers.

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Customer Management

Developed and executed several sales campaigns enabling the positioning of companies in new market sectors. Preformed the execution of the sales process from initial contact to contract closure.
Provided technical sales support for Boeing, Astoria and Creative Concepts Corporation (CCC) that enabled these companies to fully demonstrate the advantages of their products functionality through live and web based demonstrations. Represented these companies during industry conferences and standards committee meetings. (Member ATA, NASA data group).

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Technical Knowledge

Extensive knowledge in information system design and development gained through production of several XML/SGML authoring and publication systems for the aviation industry. Migrated many customers from a paper-based to a digitally integrated environment. Utilized experience in ground based applications to enable the development of mobile platforms for aircraft information systems integration. Featured speaker at NASA digital technologies conference, keynote speaker for Webinars focusing on digital information advances, and published in Data Conversion Lab News

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